Terms of Use

By using this website, you agree to the terms below.

Effective: Last reviewed: 2026

Acceptance

Your use of primehealthcare.ca is conditional on your acceptance of these Terms of Use and our Privacy Policy. If you do not agree, please discontinue use of the website.

Intellectual property

All content on this site — text, images, logos, layout and code — is the property of Prime Health Care or its licensors, and is protected by Canadian copyright and trademark law. You may view and print pages for personal, non-commercial use. You may not republish, reproduce or distribute content without our written permission.

Permitted uses

• Reading and learning from the content.
• Booking an appointment via our forms or our integrated booking widget (Jane.app).
• Contacting us by phone, email or contact form.
• Sharing links to public pages.

Prohibited uses

• Attempting to access or interfere with systems not intended for public use.
• Scraping or copying content for commercial use without permission.
• Misrepresenting your identity to obtain services.
• Submitting false insurance or claim information.

Third-party links

Some pages link to third-party websites (insurer portals, regulators, government resources). We provide these for convenience. We are not responsible for the content, accuracy or privacy practices of those sites.

Limitation of liability

The content on this website is provided “as is” for general information. Prime Health Care, its clinicians and staff are not liable for any damages arising from reliance on website content for clinical decision-making. Clinical advice is delivered only at an in-person or telehealth appointment.

Changes to these terms

We may update these terms periodically. The most current version is the version on this page. Continued use of the website after a change constitutes acceptance.