WSIB

WSIB return-to-work conditioning program at Prime Health Care Mississauga

Hurt at work? Prime Health Care is a registered WSIB healthcare provider. We bill WSIB directly, complete your forms, and build a return-to-work plan with your employer and case manager. You bring nothing but your claim number.

We are a registered WSIB provider

If you were injured on the job in Ontario, the Workplace Safety and Insurance Board (WSIB) covers your physiotherapy, chiropractic, registered massage therapy and assessments under the WSIB fee schedule. As a registered provider, we bill WSIB directly — you pay nothing out of pocket for approved care.

We handle the forms

Form 8 / Health Professional’s Report. Filed by the treating clinician to open and support your claim.
Functional Abilities Form (FAF). Documents what you can and cannot do at work — the form your employer and case manager need for accommodation.
Program of Care (POC) reporting. We deliver and report under the appropriate WSIB Program of Care (e.g. POC for musculoskeletal injuries).

You do not need to manage any of this. Bring your WSIB claim number and a photo ID; we coordinate the rest with your case manager.

Return-to-work — the real goal

WSIB rehabilitation is measured by one thing: a safe, sustainable return to work. Our program is built around that. We assess your functional capacity, replicate the physical demands of your specific job through work conditioning, and communicate with your employer’s return-to-work coordinator — with your consent — so the plan fits the job you are actually going back to.

Functional capacity and work-tolerance assessment
Work conditioning matched to your job demands
Graduated and modified return-to-work planning
Communication with employer and WSIB nurse case manager
Functional Abilities Form updates as you progress

Conditions we treat under WSIB

Back and neck strains from lifting, twisting or repetitive work
Shoulder, elbow and wrist repetitive-strain injuries
Knee and lower-limb injuries
Fractures and post-surgical recovery (after clearance)
Slip-and-fall injuries

Crush, sprain and soft-tissue injuries

Frequently asked questions

Do I pay anything for WSIB physiotherapy?

No. For approved claims, we bill WSIB directly under the fee schedule. There is no out-of-pocket cost for covered treatment.

Can I choose my own clinic for WSIB treatment?

Yes. You have the right to choose a registered WSIB provider. You can transfer your care to us at any point — bring your claim number and we will coordinate the file.

What if my claim has not been approved yet?

We can still assess you and begin the documentation that supports your claim. Tell us your claim status when you book.

Will you talk to my employer?

Only with your consent. With it, we coordinate your return-to-work plan directly with your employer and WSIB case manager.